Terms and Conditions

If something isn’t right with your order, please contact us for order assistance and we’ll do our best to fix it. Please review our Return Policy and instructions below. All policies described below apply only to online purchases made through our website www.armycyberstore.net. Thanks.

 

HOW TO MAKE A RETURN

  1. Download and fill our [Return Form], and include it in your return package, along with a copy of your receipt or proof of purchase.
  2. Address your package to:
    PO BOX 34 BAYAMON PR 00960-0034
  3. Send your package back to us via the most affordable shipping method of your choice. If available, we recommend noting the tracking number from your shipping label.

IF YOU RECEIVE A DEFECTIVE OR INCORRECT ITEM

  1. Fill out our Return Form and include it in your return package along with a copy of your receipt or proof of purchase. Please note the defect or problem with the item.
  2. Address your package to:
    PO BOX 34 BAYAMON PR 00960-0034
  3. Please note, if our quality assurance team finds the item not defective after careful inspection, your return will be denied.

 

RETURN CRITERIA

  • All Returns must be postmarked within 30 days of the original shipment date.
  • All items must be returned to us in their original, unworn, unwashed, and smoke-free condition.
  • Final sale items cannot be returned:
    • Flash Sale items
    • Gift Cards
    • Hosiery
    • Underwear
  • All items must be returned with their original pieces including but not limited to:
    • Tags
    • Accessories
    • Removable Belts
    • Straps
    • Brooches
  • Shoes must be returned with their original shoebox. Please pack the shoebox inside another box as the original shoebox must be returned undamaged and postage-free.
  • Items that have been personalized or customized in any way are not eligible for a return, unless an error has been made in the customization process. All embroidery is sewn exactly as requested when the order is placed.

 

TERMS & CONDITIONS

  • Returns will be processed within 5-10 business days upon receipt of the package.
  • The buyer is responsible for all shipping fees. Original and return shipping fees are non-refundable.
  • If you receive a defective or wrong item, please write us at info@armycyberstore.net.
  • We inspect all Returns and reserve the right to deny or refuse a full refund based on the returned condition.
  • Returns that don’t meet our Return Criteria, including return instructions, are subject to delayed processing times, store credit, 20%-50% restocking fee, or denial.
  • You will receive an e-mail confirmation once your Return has been processed.
  • By purchasing from www.armycyberstore.net, you accept these terms and conditions.